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Between each major or minor release of Nexsure, there are many smaller Hot Fix releases. Hot Fix releases are used to update Nexsure with code fixes to improve the performance of Nexsure. The Hot Fix releases are not usually used to release new features.

A listing of Hot Fixes for previous Nexsure releases is available in the Previous Hot Fixes topic.

Below is a listing by date of the Hot Fixes released that are associated with the current Nexsure version number. Within each dated listing are the individual defects that were fixed. Hot Fixes are regularly released on Thursday evenings beginning at 7:00 PM PT.

11/13/2008 Hot Fixes List

CRM

Saving drop-down items with dashes in List View loses the dash and displays invalid value.

Error when using List View select TX and Save Form.

Related Account Security is no longer working.

Certificates - New certificate numbers issued skip a number - only issue every other number.

Action date created when using marketing existing from marketing context tools is incorrect.

Selecting Related Account Name at client level does not show record on search screen.

Entity location - 9 digit zip code in mailing address adds extra - & displays on card file & in applications.

Entering data via List View is not formatting.

Invalid Value selecting Agency Bill for Billing Method on the ACORD 125.

Client Named Insured - INT 32 server error adding number of employees.

Error on page > Client > contact > add new > click on additional login blows up, should not be active.

Client - Navigating away from add photo to contact before saving contact doesn't close photo window.

Using list - spaces disappear in between the words - also "x's" disappear.

ACORD 28 Yes / No selections are disappearing when "Save Changes" is selected.

Forms

Server Error received creating certificate 24 if two or more premises exist on LOB.

Central Insurance eServices are stopping at the Login page.

Portal

Email address and username are reversed when email address is updated.

The color scheme value are not set to a default selection.

Logging into the portal results in a web page error message.

Rating

3rd party - change requested for XSLT's.

Marketing Context Menu enabled for Submit, when no submission account exists.

Reports

Aged Accounts Receivable - Aging bucket totals not calculating correctly when totals for the customer.

Add Future column to Aged Report.

T-Log

Client profile screens created before 1.95 display old card file when accessing from T-Log.

11/20/2008 Hot Fixes List

CRM

Mass Marketing - Supplements are blank when used in mass marketing.

1.95 Certificate holder page drop-down doesn't work if you use column header sorts.

1.95 Page does NOT refresh to update when importing cert holders.

The "Issue All" link on the certificate holder screen does NOT become active after others are issued.

Under search, using option, "Last Name" and clicking "Add New" returns error.

User is not synchronized properly when a template is assigned to the new user.

Emails not being sent to Org Admin when users are locked out.

Office Integration

Attachment - "Invalid object name collaboration attachment" error received deleting from recycle bin.

T-Log

Newly added related account entry in the T-log does NOT show newly added info.

Client Setup > T-log: When deleting Related Accounts, there nothing in the brackets to show which one was deleted.

Retail Agent T-Log errors in setup T-Log for contracts.

11/25/2008 Hot Fixes List

CRM

Error when accessing certificate holders tab.

Error when trying to add a new location to any client.

Expanded view window isn't appearing in all instances when hovering over special instructions column.

Add New Marketing to Home Client - the functionality is bypassing add policy security.

User certificate filter settings check box unchecking.

Certificate Holders paging drop-down does NOT work after selecting "Issue All".

Saving parenthesis in List View causes spaces to be removed.

Actions - Files per page in filter are not saving; revert back to 10 even if changed & save setting.

Mass Marketing - Supplements duplicate on inforce mass marketing policy after servicing.

Server error when attempting to use NIC for certificate Renewal.

Zip codes are blank when importing Certificate Holders.

Certificate Holders not exporting correctly. Exports all holders on client.

Downloads

Download Transactions incorrectly updated to a status of import completed.

Forms

Overflow not working in the DOO for certificates.

Integration

Hartford e-Submissions

Portal

Client / Retail Agent login section disable the Website URL text box when portal.nexsure.com is chosen.

Security

Add Certificates to Client Context Tool - the new certificate link has no security applied.

Add Certificates to Client Context Tool - the Certificate Summary has no security applied.

User Rights templates changing after clicking "Save".

12/04/2008 Hot Fixes List

Accounting

Unable to post reconciliation - Nexsure times out - error message received.

CRM

The effective date on the New York Auto ID card was changed but the date is not printing.

Cannot delete location from carrier. Says it is the Primary when it is not.

Error when trying to create market analysis.

Cannot delete an assignment at policy level even though user has rights to do so.

Assignment - Client, retail agent & policy defects with Units & Assignments.

SIC codes not appearing correctly when adding a new one on client profile.

Home Actions Intermittent Performance Issue v1.95

Client Profile - Default option in Referred by drop-down shouldn't be there - need to remove.

Only 1000 holders export even though client has 1423 holders. Search only returns 1000 also.

Can delete an assignment at Client level even though user does not have right to do so.

Unable to change the assignment - pop-up valid branch must be selected - client & retail agent.

Certificates - Adding certificate holders via lookup goes to page zero on cert holders.

Sending a marketing policy to history shows HTML tags in action description.

Downloads

Invoices were attaching to two different reconciliations.

Atlas General Agency Personal Homeowners Certification

Atlas General Agency Personal Dwelling Fire Certification

eServices

Travelers personal lines eServices are stopping early.

Office Integration

If there is no name on the assignment, you get an error creating documents with template.

Reports

Lost Business Report takes over 5 hours to return.

Security

Add new client / user has access to all branches.

12/11/2008 Hot Fixes List

Accounting

Error returned on transaction link in a People Reconciliation.

CRM

Attachment line items do not line up properly.

Carrier Name tab > selecting the trash can to delete a name causes an error message on page.

Assignment - Client, retail agent & policy defects with Units & Assignments.

Filter - opportunity filter closes after search with no records.

Login Page

Downloads

Comp and Collision deductibles missing from Allied Auto downloads.

Download defaults in Setup are not being saved.

Forms

ACORD 25 disclaimer page publishing enhancement.

Office Integration

Using the paste function from Nexsure toolbar shows multiples of the same attachment.

Portal

Setting a custom color selection will clear out any other custom setups.

12/18/2008 Hot Fixes List

Accounting

Address optimization in creation of any invoice.

Unable to reverse disbursement - Post link is active on reversal disbursement.

Disbursement - Carrier Payee name incorrectly displayed in header.

CRM

Issue dates on holders not changing to current date in Certificate Renewal Servicing.

Action triggers are modified and the changes do not save. Blank topic and type created.

Security - Policy Assign Del Rights - The delete icon is still available for selection with no rights.

Certificate Holder - Export - Zip code begins with "0" is falling off.

Error message received at Certificate Holder - Appears to be user log in specific.

Contact - Server error when adding existing contact & select "use selection" without selecting contact.

Downloads

3rd Party Integration - Hartford XSLT error found in Commercial Auto - New Cost amount.

eServices

Hanover - Citizens eServices are stopping early.

Chubb eServices are stopping early.

Encompass eServices are stopping early.

Reports

Multiple Deposit Details Report defects.

Book of business report fails.

Slow performing reports.

01/08/2009 Hot Fixes List

Accounting

Error returned on transaction link in a People Reconciliation.

CRM

Improve performance on client marketing, policy and history screens & marketing through cancellation.

Claim should not be able to be aborted if claimant and / or payments exist.

Claims - Have to select Abort claim twice in order for claim to abort.

Add photo to contacts produces jpg file type error if file type is upper case.

Home Actions not sorting correctly.

Unable to post Audits - error returns.

Certificates Search does not return records searching on Created By.

Document Management

Attach-Search Criteria Description and Attachment Name fields cannot contain apostrophe.

Using an ampersand in attachment description displays as "&amp".

Advancing page on attachments returns error.

Filter - Attachment filter sort changes from descending to ascending after clicking restore.

Issues when searching for attachments.

eServices

Travelers Personal Lines eServices are stopping early.

Forms

Certificate - ACORD 28 billing address section in certificate pulls in client address.

Office Integration

"Index was outside the bounds of the array" error message in the Policy Selection window.

Reports

Carrier Reconciliation Remittance: Description is being truncated.

People Reconciliation Remittance: Description is being truncated.

Tax Authority Reconciliation Remittance: Description is being truncated.

Improve performance of Agency Bill commission Income Recon Report.

Improve performance for Aged Accounts Receivable Summary and Aged Accounts Receivable Detail reports.

Security

Remove icon is enabled on classifieds with Read only rights.

01/15/2009 Hot Fixes List

Accounting

eCommissions Download Rework - Create Reconciliation uses "Admin Nexsure" for Created By.

eCommissions Invoice Receivables tab does not display Reconciliation information and throw off IPC Report also.

eCommissions "Create / Post Recon" is not posting reconciliation.

CRM

Error right clicking on client action on HOME screen.

Related account drop-downs are blank when adding to client.

Location - Adding a phone number to an entity location and clicking save without entering number gives error.

Clear related accounts that don't show on front end due to no how relates.

At HOME > OPPORTUNITIES > Filter > Clear > sort field set to LINE OF BUSINESS errors on page.

Downloads

Auto owners co / plan code mapping issue.

Commission Downloads - Package Comm DL not updating LOB ID on Monoline Policy.

eServices

Brotherhood Mutual eServices are stopping early.

Auto Owners eServices - Update change request option.

Forms

Truncation error adding a LOB to a Marketing policy.

New certificate master for Commercial Auto pulled through Non-Owned Auto coverage.

Reports

Change remit to address on Invoice Template to reflect new company account address.

01/29/2009 Hot Fixes List

Accounting

Installment invoicing upgrades all.

CRM

Cannot export holder list from the holder summary screen.

Not all action topics pulling.

Description of Operations truncating on certificate when imported from Microsoft® Excel®.

Downloads

PIP Auto Coverage is missing from Chubb downloads.

Personal Auto not pulling.

Broadened Collision Downloads

Commission Downloads - Reconciliations stuck in processing.

eServices

Foremost eServices are stopping early.

Forms

ACORD 51NV

Office Integration

Invalid post back error trying to add an attachment (not reproducible).